BT on Twitter: "@X2Dean I'm sorry to hear this Dean, can you DM over your account details and I will look into this further for you? Many Thanks ^Nicola" / Twitter
BT on Twitter: "@P_Blinder OK I see, can you DM over your telephone number and address details and I will look into this further for you. Many Thanks ^Nicola" / Twitter
![BT phone and broadband problems left me on hold for three months | Internet, phones & broadband | The Guardian BT phone and broadband problems left me on hold for three months | Internet, phones & broadband | The Guardian](https://i.guim.co.uk/img/static/sys-images/Money/Consumer/financialservicesbrochures/2014/9/17/1410961431106/BT-internet-problems-012.jpg?width=465&quality=85&dpr=1&s=none)